Product overview
What is InquiryFlowAI, and how does it turn product questions into inquiries?
InquiryFlowAI is an AI inquiry conversion chat widget for product-led websites. It answers with merchant-maintained products, knowledge sources and files, qualifies buying conditions, then hands structured inquiry fields and a summary to sales.
Fact-checked against current product behavior · Updated
Built for websites that must understand product needs before sales follow-up
It is worth testing when visitors ask about specifications, models, MOQ, certification, samples, lead time or customization, and sales needs model, quantity, country, timeline and contact details before follow-up.
Five steps from product answer to sales handoff
- Answer
Answer the current question with merchant-maintained product knowledge. - Qualify
Ask only for buying details still needed for matching, quoting or follow-up. - Capture
Invite the visitor to share contact details once the need is clearer. - Assess
Organize intent evidence with merchant-configured rules without unsupported conversion claims. - Alert
Hand fields, the conversation summary and supporting references to sales.
AI prepares information; sales owns commercial decisions
The product does not replace sales or make unsupported pricing, compliance or closing decisions.
The assistant handles
- Repeated product questions and content retrieval
- Buying-detail qualification and contact capture
- Intent evidence, fields and summary preparation
- Rule-based sales alerts
Sales remains responsible for
- Final prices and validity
- Commercial, compliance and delivery commitments
- Complex selection and exception handling
- Follow-up and closing
Answer quality depends on merchant-maintained content
Answers use enabled products, knowledge sources and files in the workspace. Content should be accurate, separated by topic and free of conflicts; frequent questions should be tested before launch. Missing evidence should trigger clarification or human handoff, not an invented answer.