From questions to needs
Typical tool: answers one question
ChatX: Collects model, quantity and buying direction naturally
ChatX AI inquiry engine
Help visitors explain buying needs faster—and give sales inquiries they can act on
ChatX answers with your product knowledge, collects model, quantity, country and buying timeline, then prepares the key lead details for sales.
- Answers with product knowledge
- Qualifies buying needs
- Creates inquiry summaries
No-signup interactive demo
See an inquiry move from question to sales summary
AI inquiry assistantDemo online
Live conversationWhat makes it different
Chat is the starting point. A complete inquiry is the outcome.
From content to evidence
Typical tool: relies on generic scripts or manual lookup
ChatX: Connects products, knowledge and shareable filesFrom chat to follow-up
Typical tool: forwards a transcript
ChatX: Delivers fields, intent signals and a sales summaryInquiry workflow
A clear path from answer to sales alert
- 01Answer
Answer MOQ, certification, sample, lead-time and OEM questions with product knowledge.
- 02Qualify
Ask only for missing buying details so visitors can respond easily.
- 03Capture
Invite visitors to share email or WhatsApp once their needs are clearer.
- 04Score
Use configurable intent rules without black-box conversion promises.
- 05Alert
Hand a structured inquiry and conversation summary to sales.
Explore by business
Start with a scenario close to your business
All content is a simulated product demonstration, not a customer case or performance claim. Open an industry page for a fuller conversation and setup guide.
行业能力示意01
Typical scenario (example)
View scenario Machinery
Answer model, capacity, certification and customization questions, then qualify material, specifications and target lead time.
行业能力示意02
Typical scenario (example)
View scenario Custom packaging
Build a complete brief around material, size, format, print, samples and MOQ.
行业能力示意03
Typical scenario (example)
View scenario Global trade
Handle catalog, quote, certificate and lead-time questions, then hand country, quantity and contact details to sales.
Lightweight launch
Prepare content first, then connect your live site
Sign up by email and select an industry template. You do not need to wait for DNS changes.
Start with a few frequently asked products and test MOQ, certification, sample and customization answers.
When ready to launch, verify your domain in the admin and copy the widget installation code.
Do I need an account to try the demo?
No. The homepage uses preset industry content and does not send or store the conversation. Create a workspace when you are ready to use your own product knowledge.
What does the AI use to answer?
It uses products, knowledge sources and shareable files maintained by the merchant. Test answers in the admin before launch and review feedback over time.
Must I change DNS during signup?
No. Create a preview workspace first, prepare products and knowledge, then claim the real domain before installation.
Does ChatX replace sales?
No. ChatX handles repeated questions, qualifies needs and prepares summaries. Your sales team still owns quotes, commercial judgment and follow-up.
How do I know whether it fits?
It is worth testing if visitors often ask about specifications, MOQ, certification, samples, lead time or customization, and sales needs those details to follow up.
Start with a real question